Accessibility statement deltadore.afonemobile.fr
Afone Participations is committed to making its website accessible in accordance with
Article 47 of Law No. 2005-102 of February 11, 2005.
To this end, it is currently working on drafting a multi-year plan and an annual action plan to improve the accessibility of its online services.
This accessibility statement applies to the deltadore.afonemobile.fr website.
Compliance status
As of April 14, 2026, the deltadore.afonemobile.fr website does not comply with the General Accessibility Improvement Framework (RGAA) version 4.1.2.
Test results
The compliance audit carried out by Urbilog Compéthance EA reveals that 46% of RGAA criteria are met.
- Number of applicable criteria: 50
- Number of compliant criteria: 23
- Number of non-compliant criteria: 27
Non-accessible content
The content listed below is not accessible for the following reasons.
Non-compliances
1. Images
- 1.2 - Some decorative images are not ignored by assistive technologies.
- 1.3 - Some text alternatives for informative images are not relevant.
2. Frames
- Nothing to report
3. Colors
- 3.2 - Some contrast ratios between text color and background are insufficient.
- 3.3 - Some contrast ratios on interface components or informative graphic elements are insufficient.
4. Multimedia
- Nothing to report
5. Tables
- 5.3 - Some layout tables do not have understandable linearized content.
- 5.6 - Some column or row headers are not correctly declared.
6. Links
- 6.1 - Some links are not explicit.
7. Scripts
- 7.1 - Some scripted elements are not compatible with assistive technologies.
- 7.3 - Some scripted elements cannot be controlled using a keyboard or pointing device.
- 7.4 - Some scripted elements trigger a change of context without the user being informed or having control over it.
- 7.5 - Some status messages are not correctly conveyed by assistive technologies.
8. Mandatory elements
- 8.6 - Some page titles are not relevant.
- 8.7 - Some language changes are not indicated in the source code.
- 8.9 - Some tags used for presentation purposes should not be used.
9. Information structure
- 9.1 - Some information is not structured using appropriate headings.
- 9.3 - Some lists of items are not correctly structured.
10. Information presentation
- 10.4 - Some content is truncated when text size is increased to 200%.
- 10.7 - Some elements do not have a visible focus indicator.
11. Forms
- 11.1 - Some form fields are missing labels.
- 11.10 - Some input controls are not used appropriately.
- 11.11 - Some suggestions to help correct input errors are missing.
- 11.13 - Some fields do not allow autocomplete using user data.
12. Navigation
- 12.7 - Some skip links or quick access links to the main content area are missing.
- 12.8 - The tab order is not consistent.
13. Consultation
- 13.1 - The user cannot control certain time limits that modify the content.
- 13.3 - Some downloadable office documents do not have an accessible version.
- 13.11 - Some actions triggered by a single pointer action cannot be cancelled.
Exemption due to disproportionate burden
None
Content not subject to accessibility requirements
None
Preparation of this accessibility statement
This accessibility statement was prepared on April 14, 2026, and its validity period:
- until substantial modification or redesign of the website,
- is 3 years from the publication date of the statement,
- or 18 months after the publication date of a new version of the framework, for persons applying the technical method.
However, it may be desirable to update the accessibility statement more regularly, including for the same version of the technical method, in order to highlight the efforts made and update the percentage of criteria met.
Technologies used to build the website
- PHP
- HTML 5
- CSS
- JavaScript
Test environment
Content rendering checks were carried out based on the combination provided by the RGAA reference framework version 4.1.2, with the following versions:
- NVDA 2024.4.1 and Firefox 136.0.1
- VoiceOver macOS Sequoia 15.3.2 and Firefox 136.0.1
Tools used to assess accessibility
- WCAG Color Contrast Checker extension toolbar
- Assistant RGAA V4.1.2 Urbilog Compéthance EA extension toolbar
- Web Developer toolbar extension
- Browser inspector
Website pages subject to the compliance audit
- Home - https://deltadore.afonemobile.fr/client-index.html
- Legal notices - https://deltadore.afonemobile.fr/informations-legal.html
- Authentication - https://deltadore.afonemobile.fr/
- Invoice - https://deltadore.afonemobile.fr/client-factures.html
- Information - https://deltadore.afonemobile.fr/client-infos.html
- Password - https://deltadore.afonemobile.fr/client-mdp.html
- Payment - https://deltadore.afonemobile.fr/client-paiementrib.html
- Top-up - https://deltadore.afonemobile.fr/client-recharger.html
- Cancellation - https://deltadore.afonemobile.fr/client-resilier.html
Feedback and contact
If you are unable to access any content or service, you may contact the person responsible for accessibility by email in order to be directed to an accessible alternative or obtain the content in another format: accessibilite@afoneparticipations.com
Remedies
This procedure should be used in the following case: you have reported an accessibility issue to the website manager that prevents you from accessing content or one of the portal’s services, and you have not received a satisfactory response.
- Write a message to the Defender of Rights: https://www.defenseurdesdroits.fr/nous-contacter-355
- Contact the Defender of Rights representative near you: https://www.defenseurdesdroits.fr/carte-des-delegues
-
Send a letter by post (free of charge, no stamp required):
Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07